Legal
Refund Policy
Last updated: July 2026 · Applies to taxsaleproperty.ca
All subscription fees are final and non-refundable. Your free trial lets you evaluate the Service before any charge, and you can cancel anytime to stop future billing.
1. All Sales Are Final
All subscription fees paid to taxsaleproperty.ca are final and non-refundable. This includes both monthly and annual Investor Plan subscriptions, and applies to renewal charges as well as initial charges. By subscribing, you acknowledge and agree that payments are not refundable except as expressly set out in this policy or where a refund is required by applicable law.
2. Free Trial — Evaluate Before You Pay
New accounts are offered a free trial of the Investor Plan so you can fully evaluate the Service before any charge is made. No charges occur during the trial period. Your subscription automatically converts to a paid plan at the end of the trial unless you cancel beforehand. Because the trial lets you assess the Service at no cost, charges made after the trial converts are non-refundable.
3. Cancel Anytime to Stop Future Billing
You may cancel your subscription at any time from your account settings. Cancellation stops all future billing. Your access continues until the end of the current billing period that you have already paid for; we do not provide prorated or partial-period refunds for the unused portion of a billing period.
4. Limited Exceptions
We will issue a refund only where: (a) a refund is required by applicable consumer-protection law; or (b) there was a verified billing error on our part — for example, a charge that occurred after your account was closed or cancelled due to a technical fault on our systems. If you believe you were charged in error, contact us and we will investigate promptly.
5. How to Cancel or Request a Review
To cancel, sign in and open your account settings, then select "Downgrade to Free" or use the "Manage" billing option. To ask us to review a charge you believe was made in error, email support@taxsaleproperty.ca from the email address on your account and include the approximate charge date and amount. We aim to respond within 3–5 business days.
6. Chargebacks
If you have a concern about a charge, please contact us first — we can usually resolve it quickly. Initiating a chargeback without contacting us may result in your account being suspended while the dispute is investigated. This policy does not limit any rights you may have under applicable law.
7. Contact
Questions about this Refund Policy can be sent to support@taxsaleproperty.ca.